MSPs Have A ‘Lot Of Room For Improvement’ When It Comes To KPIs

‘There really is a process to determine what’s important in your business. … If you don’t know your [key performance indicator] numbers, you are really flying blind,’ says Brett Jaffe, co-owner and strategic coach at ConnectStrat.

MSPs Have A ‘Lot Of Room For Improvement’ When It Comes To KPIs
‘There really is a process to determine what’s important in your business. … If you don’t know your [key performance indicator] numbers, you are really flying blind,’ says Brett Jaffe, co-owner and strategic coach at ConnectStrat.